Critical success factors of project management

Although project management has proven its success in construction as a procurement method, there are problems associated with the manner in which the system has been selected and/or implemented that have led to project delays and cost overruns with low client satisfaction. The objective of the study was to identify the factors that contribute to the success and failure in project management system, particularly in the case of large projects. 159 questionnaires from experienced personnel in construction engineering companies were statistically analysed to establish a theoretical framework, which was validated by referencing to 32 detailed case studies obtained from the interviews of the key personnel involved. The results suggested that the overall performance of project management as a procurement system is high, although the analysis revealed that it performed better in cost and quality than in time. The study also identified the factors that have significant impact on the success and failure of large projects, with results indicating that a project can be viewed as a combination of four interdependent sub-systems that relate to the strategic, structural, technical, and managerial aspects driven by the project management team.