Abstract
The study aimed to investigate the impact of innovative culture, supportive culture, and knowledge technology capability on the performance of employees in the telecom sector. This study also investigated the mediating role of commitment. This study employed a quantitative research methodology. The study was conducted within the Saudi telecommunications sector. Questionnaires were developed to obtain responses from respondents through the utilization of convenience sampling. The study achieved a response rate of 75.33%. The data was analysed using Smart PLS 3.3.9. The study's findings indicate that supportive culture, innovative culture, and knowledge technology capability positively influence workers' commitment. Furthermore, the commitment of employees also exerts an influence on their performance. Furthermore, the present study also provides confirmation of the mediating role of employee commitment. The findings presented in this study can be utilized by strategic decision makers to formulate effective strategies within the telecommunications sector.
| Original language | English |
|---|---|
| Pages (from-to) | 114-139 |
| Number of pages | 26 |
| Journal | Cultura: International Journal of Philosophy of Culture and Axiology |
| Volume | 20 |
| Issue number | 2 |
| Publication status | Published - 3 Aug 2023 |
Keywords
- Supportive Culture, Innovative Culture, Knowledge Technology Capability, Commitment, Employee’s Performance
