Managing complex technology projects

This article explores some of the issues associated with the management of complex technology projects, specifically through the use of systems methodologies. As part of this assessment, the results from an industry survey are reported, which was designed to identify the key features in the use of systems approaches in technology and engineering management. The paper also describes a new conceptual framework, called the four-frames systems view, which has been developed as a tool for the management of complex projects. This innovative framework brings together different systems-related methodologies and tools, in order to reduce risk in the design, implementation and management of complex technology projects. The framework is based on a view that different systems methodologies are needed in order to accommodate different levels of complexity. The paper provides an initial application of the framework to the development of a UAV (unmanned aerial vehicle) system for the civil sector.