Sharing Economy, Innovation, and Sustainability: A Case-Based Perspective

Mustafa Rehman Khan, Vanessa Yeo Shu Ling, Naveed Ur Rehman Khan, Arsalan Mujahid Ghouri

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This chapter explores FedEx's strategic operational difficulties and provides a thorough analysis to improve its competitiveness. The chapter emphasises the need for supply chain adaptability by implementing flexible distribution networks and multi-sourced techniques. Moreover, cutting-edge technologies ensure quality through quality control methods, technological integration, and staff development. This chapter identifies FedEx's need to enhance environmental sustainability through sustainable packaging ideas, renewable energy, and green transportation technology. Digital technologies, such as artificial intelligence, blockchain, and the Internet of Things can be utilised to improve processes, increase supply chain transparency, and enhance customer interaction. Moreover, this chapter explores how FedEx's competitive advantage may be strengthened by frugal innovation, the sharing economy, and gig-economy models.

Original languageEnglish
Title of host publicationInnovation and the Sharing Economy
Subtitle of host publicationEmployment, Human Capital, and the AI Revolution
PublisherTaylor and Francis Ltd.
Chapter4
Pages82-100
Number of pages19
ISBN (Electronic)9781040378137
ISBN (Print)9781032878133
DOIs
Publication statusPublished - 1 Jul 2025

Cite this