Social innovation during turbulent times: a systematic literature review and research agenda

Contemporary societies are affected by profound and often disruptive changes leading to socio-economic turbulence. The COVID-19 pandemic has been one of such changes. Gaining a deeper understanding of how society-based responses – such as social innovation – work during turbulent times is of increased significance. This paper carries out a systematically conducted literature review on the forms of social innovation arisen during the first year of the pandemic. Based upon our findings, areas for middle range theorizing on how social innovation works under conditions of turbulence and a prospective research agenda are explored.